creative

FAQ

I don’t know what size I am in your garments. How can I find out this information?

Our size chart is located on each product page under the description for the garment. If you still have questions about measurement guidelines, please email us at info@curvyfox.com.

How long will it take for my order to ship?

Orders take approximately 2-3 weeks to be created, processed and ship. This can increase during sales and holidays.

I need my order sooner. What are my options?

We offer rush processing. Please contact us at info@curvyfox.com prior to placing an order. Additional fees may apply.

Can I change or cancel my order?

Please contact us within 24 hours of placing your order and we will try our best to accommodate your request.  No changes or cancellations can be made after 24 hours.

My order won’t go through, what should I do?

If you’re receiving an error message after reviewing your credit card information, billing and shipping address, please contact us using the chat box located in the bottom right of each page or email us at info@curvyfox.com.

How do I exchange or return my order?

We do not allow returns or exchanges on swimwear, these are considered final sale items. Please confirm sizing for each item by referencing our size guide on each product page. If you need additional help with size questions prior to purchase please use the chat box located on the bottom right of each page or email us at info@curvyfox.com.

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