All sales are final. Please confirm your size prior to purchasing.
We will however replace items if they are defective or damaged. If you need to exchange it for the same item and size, send us an email at firstname.lastname@example.org. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We offer domestic and international shipping
When you place an order, we will estimate shipping cost for you based on your location. We ship all items through UPS.
Please note processing time + ship time = total order time.
Our size chart is located on each product page under the description for the garment. If you still have questions about measurement guidelines, please email us at email@example.com.
I don’t know what size I am in your garments. How can I find out this information?
Our size chart is located on each product page under the description for the garment. If you still have questions about measurement guidelines, please email us at firstname.lastname@example.org.
How long will it take for my order to ship?
Orders take approximately 1 to 12 business days to be created, processed and delivered. This can increase during sales and holidays.
I need my order sooner. What are my options?
We offer rush processing. Please contact us at email@example.com prior to placing an order. Additional fees may apply.
Can I change or cancel my order?
Please contact us within 24 hours of placing your order and we will try our best to accommodate your request. No changes or cancellations can be made after 24 hours.
My order won’t go through, what should I do?
If you’re receiving an error message after reviewing your credit card information, billing and shipping address, please contact us using the chat box located in the bottom right of each page or email us at firstname.lastname@example.org.
How do I exchange or return my order?
We do not allow returns or exchanges, all sales are considered final. Please confirm sizing for each item by referencing our size guide on each product page. If you need additional help with size questions prior to purchase please use the chat box located on the bottom right of each page or email us at email@example.com.
Afterpay is not working, what should I do?
Please confirm you are using the email address, not your phone number, for checkout. If this does not help, please contact us using the chat box located in the bottom right of each page or email us at firstname.lastname@example.org.
We make every effort to display our clothing and accessories as accurately as possible; however, actual colors may vary from the color on your screen due to lighting and a variety of monitor settings. If you have any questions about our products while you are shopping, please email us at email@example.com.
We cannot process a price adjustment for a promotion code that was not valid when an online order was placed.